VOIP (Voice over IP) or VOB (Voice over Broadband) or Internet Telephony, maybe you have heard of it? If you make phone calls using Skype or Voipcheap etc, then you have used VOIP.
Very basically, VOIP is a system that routes your phone calls directly through the Internet. In the case of Skype etc, you are using something called a “soft phone” because you are using your PC or Laptop as the “phone” and you would be using either a headset or in many cases a USB phone. The quality of the calls with this method can be very variable but the USB phones do seem to give a better experience.
Another method of using VOIP is to use an “adapter”, this is basically an electronic box that you connect your standard phone to and the box is, in turn, connected to your broadband router. So you have the benefit of using VOIP without having the PC power up and you are still using your “ordinary” phone to make VOIP calls.
From a business user point of view, if you have a requirement of needing several land lines, the cost savings are potentially incredible, especially if you use the “hosted PBX” option.
To use the VOIP service, In addition to the choice of phones (e.g. soft phone, USB phone, Adapter or IP Phone) you are going to need an Internet Telephony Service Provider (ITSP – similar to an Internet Service Provider). Your choice of ITSP will be paramount in the success of using VOIP and my choice so far is VOIPFONE, have a gander at their website and FAQs to find out more, http://www.voipfone.co.uk/FAQ.php
I can help you decide and implement a VOIP phone service.
jd.dvoit at gmail dot com (at = @, dot = . )